Live Chat Unavailable Tuesday, December 16th, 2am to Wednesday, December 17th, 2am PST
Posted (December 15th, 2014 at 3:55 pm PST) by Brian@dreamhostOur Live Chat support system will be unavailable this coming Tuesday, December 16th, from 2am to 2am PST (the following morning, 24hours). We will be involving our support staff in our year’s end team meeting. We’ll be taking a company-wide look at the last few months and discuss our performance and improvements moving forward. Our aim is to offer the best service possible and we feel this meeting will only help to improve our Live Chat team’s performance. This was previously announced as being between Tuesday December 16th at 12am till Wednesday, December 17th at 12am, but has been revised to provide the best coverage possible based on our staff’s schedules.
Email support operations will still be available, should you need to get in touch with us. We will resume normal Live Chat operations at 2am PDT the next morning, December 17th. Thank you for your patience and understanding.

